Mandatory TRACS User Certification

Don’t Risk Interruption of Voucher Payments

Don’t Miss the January 31, 2020 Deadline!

It’s that time again and all TRACS Coordinators must certify TRACS Users no later than Friday, January 31, 2020.  

Certifying TRACS Users is required in order to ensure they can continue to send TRACS files and receive TRACS messages.  

In order to assist our customers who are WASS Coordinators, RBD has developed step-by-step instructions to assist Coordinators in the certification process. The TRACS User Recertification Quick Start is available on our Resources Web site at https://www.rbdnow.com/resources/tracsimax.  

Don’t delay! Completing this process now will ensure that your certification and voucher transmission processing will not be interrupted.  

Questions relative to the FY 2019 TRACS User Recertification requirement should be addressed to TRACS@hud.gov or the HUD Helpdesk at 1-800-767-7588.