TRACS User Certification

Deadline - November 30, 2018
Mandatory TRACS User Certification
Don’t Risk Interruption of Voucher Payments

Do your properties submit TRACS files to HUD? TRACS files include Tenant Certification Records (50059/50059A) and Voucher Records.

If the answer is yes, this means that one of the Secure Systems (WASS) Users has access to iMAX and the TRACS database. 

In 2017, HUD introduced new security requirements for TRACS Users. TRACS Coordinators must certify each TRACS User annually. Certifying TRACS Users ensures that each user can continue to send TRACS files and receive TRACS messages. If you cannot send vouchers and certifications to HUD, the property will not be paid.

It’s that time again and all TRACS Coordinators must certify TRACS Users no later than November 30, 2018. See HUD's Announcement at https://www.hud.gov/sites/dfiles/Housing/documents/TRACS_External_User_Rec.pdf

In order to assist our customers who are WASS Coordinators, RBD has developed a “Quick Start” for TRACS User Recertification. This provides step-by-step instructions to assist Coordinators in the certification process.

Links to the Mandatory TRACS User Recertification Quick Start and other User Certification resources are available on our Resources Web site at https://www.rbdnow.com/resources/tracsimax.

Don’t delay! Completing this process now will ensure that your TRACS processing will not be interrupted. 

Questions relative to the FY 2017 TRACS User Recertification requirement should be addressed to TRACS@hud.gov or the HUD Helpdesk at 1-800-767-7588.