About Us

Mary Ross (CPO, FHC & MORS) is a nationally recognized expert in property management training and consulting and related areas. Ms. Ross is the President and CEO and majority shareholder of Ross Business Development, Inc. a small, woman-owned business based in Atlanta, GA.

As a senior business executive and savvy industry insider, she provides clients with high-level consultation and advice on how to succeed when managing properties set aside for low-income families.  In 2001, Mary and Mark Ross created a unique training, learning development and consulting practice that marries knowledge of HUD occupancy requirements, HUD systems and process development.

Mary works closely with contract administrators, software vendors and HUD to help assist owner/agents with implementation of and compliance with HUD’s occupancy and system requirements. She is a member in good standing of NCSHA, SAHMA and Leading Age.  Mary delivers HUD occupancy training, fair housing training, TRACS training and EIV training throughout the country. Mary also develops policies and procedures and supporting forms and notices for key HUD management processes.

Her specific areas of expertise are:

  • HUD Occupancy
  • Fair Housing Compliance
  • Systems Use (TRACS/EIV)
  • Policy and Procedure Development
  • Management & Occupancy Review (MOR) 

You can contact Mary Ross directly
by phone: 770.424.1806
by email:

Jennifer Zieminick is the Director of Operations & Marketing for Ross Business Development. Prior to joining RBD, Jennifer worked for RealPage.  She started in accounting and moved into a Training Coordinator role.  Jennifer's experience in property management and training made her addition to our staff an easy decision!

Her specific areas of expertise are:

  • Office Management
  • Operational Process & Procedure
  • Sales & Marketing

You can contact Jennifer Zieminick directly
by phone: 770.424.1806
by email: jennifer.zieminick@rbdnow.com